Shipping Policy
NexaDigital ships commercial heavy equipment and machinery within the United States only. Factory direct orders are coordinated for freight delivery across the United States.
Standard Shipping
Standard freight delivery is $149.00 per order, United States only, with standard delivery within 14 days of your order.
- United States delivery only. NexaDigital does not offer international shipping.
- Standard delivery within 14 days of your order.
- Commercial heavy equipment is delivered by freight delivery, not small parcel delivery.
- Standard freight shipping is $149.00 per order. New customers can get free shipping on their first 3 orders by entering code NEWCUSTOMER at checkout. This coupon allows free shipping only, is limited to 3 uses per customer, and is not automatic free shipping for all orders.
- Keep the delivery address accurate and accessible for a freight truck. Confirm site access and contact details at checkout, and keep your phone and email available for delivery coordination.
- Allow space for a large item to be unloaded at delivery.
- At delivery, check the equipment and note any visible damage or missing parts before signing if asked to sign. If anything is damaged or incorrect, contact NexaDigital promptly through Contact Us with your order details.
Where we ship
We ship to addresses in the United States. We do not ship internationally. Check that your delivery address, site access details, and contact details are correct at checkout. Heavy equipment often needs freight handling and a clear delivery plan.
Shipping costs
Standard freight shipping is $149.00 per order for delivery in the United States within 14 days. The shipping cost shown at checkout for your order is the cost that applies to that order, unless we contact you about a change before dispatch. New customers can get free shipping on their first 3 orders by entering code NEWCUSTOMER at checkout. The coupon is required, allows free shipping only, and is limited to 3 uses per customer. Free shipping is not automatic for all orders.
Freight delivery coordination
Commercial heavy equipment is delivered by freight delivery, not small parcel delivery. Standard delivery within 14 days of your order. Keep your phone and email available so delivery can be coordinated, and confirm site access and contact details at checkout.
Delivery checks
At delivery, check the equipment and note any visible damage or missing parts before signing if asked to sign. If anything is damaged or incorrect, contact NexaDigital promptly through Contact Us with your order details. Shipment tracking: After your order ships, you will receive a tracking number and carrier details. You can track your order in My Account > Orders and from the carrier tracking link in your shipping email. If tracking does not update, contact Support through the Contact page. Tracking will work from the first shipped order; it has not yet been tested with a real shipment because there have been no orders yet.
For returns and help, see our Return Policy, Refund Policy, Support, and Contact Us pages.